Returns & Refunds

Your satisfaction matters to me, and I want you to love every product you receive.

All Sales Final on Opened Products

Because my products are personal care items, I'm unable to accept returns or exchanges on opened or used products for health and safety reasons.

Unopened Products

Unopened, unused items in their original condition may be returned within 14 days of delivery. Please email me before sending anything back. Return shipping costs are the customer's responsibility, and original shipping fees are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, leaking, or incorrect, please email hello@nyreeessentials.com within 7 days of delivery with your order number and a photo of the item and packaging. I'll make it right with a replacement or refund.

Refunds

Approved refunds are issued to your original payment method within 5 to 10 business days after I receive and inspect your return or confirm the issue.

Skin Sensitivity

Everyone's skin is unique. I recommend patch testing every new product before full use. Because reactions depend on individual skin, I'm unable to offer refunds for products that don't suit your skin. Please review each product's ingredient list before purchasing.

Sale Items and Gift Cards

Sale items and gift cards are final sale.

Questions?

Contact me at hello@nyreeessentials.com.